Privacy Policy
The Wall Shawl (thewallshawl.com) is operated by its proprietor, Akanksha Pandey (trade name: The Wall Shawl Co. · GSTIN 07IQRPP3341G1ZE), from Gali Number 4, New Delhi, Delhi 110044, India.
Email: akankshapandaystudios@gmail.com · Phone: +91 98713 86144
What we collect
When you browse, enquire, or place an order we collect the information needed to fulfil it: your name, email address, phone number, billing and shipping address, and details of the products you order (including wall measurements for made-to-order items). Payment card details are processed directly by our payment gateway and are never stored on our servers.
How we use it
- To process and deliver your order, and to contact you about it.
- To respond to enquiries, commissions, and support requests.
- To send our newsletter — only if you subscribe, and you can unsubscribe at any time.
- To understand site usage through analytics (Google Analytics or similar), which uses cookies.
Sharing
We share data only with the service providers needed to run the store: our payment gateway (for processing payments), courier and logistics partners (for delivery), and our e-commerce platform (Shopify). We never sell personal data.
Cookies
We use a small number of cookies to remember your cart and preferences and to measure site traffic. You can disable cookies in your browser; the cart may not function without essential ones.
Your rights
You may request a copy, correction, or deletion of your personal data at any time by writing to akankshapandaystudios@gmail.com. We retain order records as required by Indian tax and accounting law.
Contact
Questions about this policy: akankshapandaystudios@gmail.com · +91 98713 86144